Front Office Staff Jobs in UAE

• Industry: Hotels/Restaurant
• Job Location: Dubai

Description:

We are seeking a professional and customer-focused Front Office Staff member to join our team in Dubai. As a member of the Front Office team, you will be the first point of contact for guests and play a key role in ensuring a positive experience for all visitors.

Responsibilities: Front Office Staff Jobs in UAE

• Greet and welcome guests with a warm and friendly demeanor.
• Manage check-in and check-out processes efficiently, ensuring accuracy in guest information.
• Handle guest inquiries and provide information about the hotel, services, and local attractions.
• Answer phone calls, emails, and other forms of communication in a professional and timely manner.
• Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction.
• Manage room reservations and handle any changes or cancellations.
• Process payments, issue receipts, and manage the cash register.
• Maintain a clean and organized front desk area.
• Address and resolve guest complaints or issues promptly and professionally.
• Assist in managing guest luggage and providing assistance as needed.
• Uphold hotel policies and procedures, ensuring a safe and secure environment for all guests.

Requirements: Front Office Staff Jobs in UAE

• High school diploma or equivalent; a degree in hospitality management is a plus.
• Proven experience as a Front Office Staff or in a similar customer service role.
• Strong communication and interpersonal skills.
• Proficiency in using hotel management software and office equipment.
• Excellent organizational and multitasking abilities.
• Ability to handle stressful situations calmly and effectively.
• A positive attitude and a commitment to delivering exceptional guest service.
• Flexibility to work in shifts, including nights, weekends, and holidays.
• Knowledge of additional languages is an advantage.

Benefits: Front Office Staff Jobs in UAE

• Competitive salary package.
• Opportunities for career growth and development.
• Health insurance and other employee benefits.
• A dynamic and supportive work environment.
• If you have a passion for hospitality and enjoy working in a fast-paced environment, we encourage you to apply for this position. Please send your resume to careersuaejob1@gmail.com or contact us via WhatsApp at +971547591784 to apply.

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