Are you an organized and customer-focused individual? Join our team in Dubai as a Ticket Reservation Agent and help our clients with their travel plans!
Responsibilities: Ticket Reservation Agent Job in Dubai, UAE
- Customer Assistance: Handle inbound and outbound calls to assist customers with ticket reservations and travel inquiries.
- Travel Information: Provide detailed information on travel options, schedules, and fare details.
- Booking Management: Process ticket bookings, cancellations, and changes accurately.
- Transaction Efficiency: Ensure all transactions are completed efficiently and in compliance with company policies.
- Issue Resolution: Resolve customer issues and complaints promptly and professionally.
- Record Keeping: Maintain accurate records of all bookings and customer interactions.
- Industry Knowledge: Stay updated with airline policies, travel regulations, and industry trends.
Requirements: Ticket Reservation Agent Job in Dubai, UAE
- Experience: Proven experience as a ticket reservation agent or in a similar role.
- Technical Skills: Proficiency in reservation systems and computer applications.
- Communication Skills: Excellent communication and customer service skills.
- Attention to Detail: Strong attention to detail and organizational abilities.
- Pressure Handling: Ability to work under pressure and manage multiple tasks.
- Language Skills: Fluency in English; additional languages are a plus.
- Flexibility: Flexibility to work in shifts, including weekends and holidays.
How to Apply: Ticket Reservation Agent Job in Dubai, UAE
If you meet the qualifications and are interested in this position, please send your resume to hr.jeshna@gmail.com or contact us at 0542492344.
We look forward to receiving your application!
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