Waiter Job in Dubai, UAE

Industry: Hotels/Restaurants

Description: Waiter Job in Dubai, UAE

Job Summary:

The Waiter is responsible for providing excellent customer service to guests in a restaurant or hospitality setting. This includes taking orders, serving food and beverages, and ensuring a pleasant dining experience for all patrons. The ideal candidate will be friendly, attentive, and able to work efficiently in a fast-paced environment.

Key Responsibilities:

Guest Service:

• Greet and welcome guests upon arrival.
• Present menus, answer questions about menu items, and make recommendations when requested.
• Take accurate food and beverage orders from guests, input orders into the POS system, and ensure timely delivery.

Order Management:

• Relay orders to the kitchen and bar staff accurately and efficiently.
• Ensure food and beverages are served at the correct temperature and presentation standards.
• Handle special requests and dietary requirements with care and attention.

Table Maintenance:

• Set up tables with appropriate tableware, condiments, and linens before service.
• Clear and clean tables promptly after guests have finished their meals.
• Refill beverages and attend to any additional needs of the guests throughout their dining experience.

Billing and Payments:

• Prepare and present the bill to guests at the end of their meal.
• Process payments accurately using the POS system and handle cash, credit, and debit transactions.
• Provide change and receipts to guests and thank them for their visit.

Customer Interaction: Waiter Job in Dubai, UAE

• Engage with guests in a friendly and professional manner to ensure a positive dining experience.
• Address any complaints or issues promptly and escalate to the manager if necessary.
• Solicit feedback from guests to improve service quality.

Team Collaboration:

• Work closely with kitchen and bar staff to ensure smooth service flow.
• Assist other team members during busy periods and provide support as needed.
• Participate in team meetings and training sessions.

Hygiene and Safety:

• Adhere to health and safety regulations and maintain a clean and sanitary work environment.
• Follow all food safety protocols and ensure proper handling of food and beverages.
• Report any maintenance or safety issues to the manager promptly.

Qualifications and Skills: Waiter Job in Dubai, UAE

• High school diploma or equivalent.
• Previous experience as a waiter or in a similar customer service role.
• Strong communication and interpersonal skills.
• Excellent customer service and problem-solving abilities.
• Ability to work efficiently in a fast-paced environment.
• Basic math skills for handling payments and making change.
• Proficiency in using POS systems and handling cash transactions.

Additional Requirements: Waiter Job in Dubai, UAE

• Fluency in English; knowledge of Arabic or other languages is an advantage.
• Flexibility to work shifts, including evenings, weekends, and holidays.
• Professional appearance and grooming standards.
• Physical stamina to stand for long periods and carry heavy trays.

Work Environment:

• The role involves working in a restaurant, hotel, or other dining establishments.
• The waiter may need to work in both indoor and outdoor settings, depending on the venue.
• The job requires standing, walking, and carrying trays for extended periods.

Contact Information: Waiter Job in Dubai, UAE

• Email: hr.amira21@gmail.com

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